I’ve worked with a few clients at a distance now. We’re using SightSpeed as our platform. There have been some technical glitches, and every once in a while there is a time delay, but on the whole, it has worked out really well.
The benefits of SightSpeed over say Skype or other free tools I’ve seen is that the client can make an audio/video file of our session and can review it. It creates a side-by-side movie of our videoconference (this is only available in the Business version). I like that the client has a chance to review the session and get a really good perspective on how s/he is communicating.
